THINK BUSINESS. THINK ENTREPRENEURSHIP. SUCCEED.




Transport business plan
 

CSS Style Menus Css3Menu.com





Transport business plan
TRANSPORTATION SAMPLE BUSINESS PLAN 




Sample business plan
Current page: 17
Page << 11  12  13  14  15  16  17  18  19  20  >> << Previous  Next >>



9.0    Monitoring and Evaluation

The following monitoring and evaluation plan has been developed to ensure that the business remains competitive, sustainable and grows substantially.


9.1    Growing Revenue


Objective

Grow revenue

Strategies

Initiatives

Measure

Target

Market Development

 

  • Identify new market segments
  • Turnover generated from new customers
  • 55% per annum

Diversify the service base

 

  • Identify new sources of revenue
  • Revenue generated from additional services
  • 1 per year


9.2    Enhancing Competitiveness

Objective

Enhancing competitiveness

Strategies

Initiatives

Measure

Target

Enhance customer Intimacy

 

  • Have a better understanding of the customers than the competitors
  • Match services rendered with customer expectations
  • Conduct market survey and analyze the market
  • 3 times per year

Improve the quality of service 

 

Regularly service buses

  • Have passionate and committed employees
  • Quality control and internal audits
  • 4 times per annum

Enhance customer relations

 

  • Improve communication with customers
  • Maintain and update a customer contact database
  • Increase in turnover
  • 15% per annum

Create brand Image

 

  • Set up business website
  • Create logo, letterhead, business cards and distribute branded gadgets
  • Demonstrate the application of shared values so as to emphasis the culture of the business.
  • Advance community service activities such as participating community projects and clean up campaigns.
  • Facilitate customer intimacy initiatives such as researching the market to find out exactly what the customers require so as to deliver as per their requirements
    • Increase in turnover
  • 15% per annum
 

6.2.3    Enhancing Efficiency

Objective Enhancing efficiency and competitiveness
Strategies Initiatives Measure Target
Finance
  • Grow revenue
  • Reduce costs
  • Improve return on investment




  • Implement the use of time sheets so as to pay according to work carried out
  • Make use of financial planning tools such as budgets and cash flow projections
  • Eliminate paid redundancies in workforce
  • Minimize expenditure on finance charges, administrative costs and so fourth
  • Increase in operating profit
  • 15% per year
Marketing
  • Acquire more customers
  • Improve the brand image of the business
 
  • Advance publicity, promotion, advertising and other marketing efforts
  • Increase in turnover
  • 15% per year
  • Operations
    • Improve operational efficiency
  • Reduce non core activities
  • Make use of systems, processes and procedures    


  • Internal operation audits
  • 4 per year
Human Resources
  • Advance learning and development
  • Improve internal communication
  • Minimize turnover of skilled, competent employees
  • Identify any skill gaps
  • Conduct employee appraisals
  • Have a quality recruitment standard
  • Implement a participative leadership style
  • Assess as to the values of current and future personnel and ensure that they are in line with the culture of the business
  • Encourage teamwork and have a conflict resolution policy
  • Employee turnover
  • Less than 1%



Page << 11  12  13  14  15  16  17  18  19  20  >> << Previous  Next >>





Please share with your friends!