Midrand Print Company Business Plan — KPIs and Management Dashboard

The utilisation, make-ready, waste and margin indicators reported weekly, with targets and thresholds.

Section 24 of 28

KPIs and Management Dashboard

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Management dashboard — planned trajectory of the critical metrics
Figure 1. Management dashboard — planned trajectory of the critical metrics

KPI

FY2028

FY2029

FY2030

FY2031

Freq.

Owner

Contracted programme accounts

18

25

31

36

Monthly

Head of Programmes

Revenue growth

108%

45%

24%

17%

Monthly

MD

Gross margin

47.0%

46.0%

46.2%

46.4%

Monthly

FM

EBITDA margin

11.6%

16.5%

19.1%

20.9%

Monthly

FM

Digital press utilisation

61.5%

43.5%

49.5%

54.0%

Weekly

Ops Director

Debtor days

52

52

52

52

Weekly

FM

Revolver headroom (R m)

7.0

2.5

3.7

7.5

Weekly

FM

Debt service cover ratio

0.73x

1.01x

1.52x

2.12x

Quarterly

FM

Net debt / EBITDA

2.96x

2.53x

1.56x

0.55x

Quarterly

FM

Reprint and rework rate

under 3%

under 3%

under 2.5%

under 2.5%

Weekly

Ops Director

On-time-in-full delivery

over 95%

over 96%

over 97%

over 97%

Weekly

Ops Director

Table 46: Management KPI dashboard with planned trajectory and ownership

Three are early-warning indicators rather than performance measures: contracted account count leads revenue by the length of the sales cycle; debtor days lead liquidity directly; and revolver headroom measures whether the company still has options.