National Recovery & Mobility Services — Implementation Roadmap
The roadmap overview, phase-by-phase milestones from setup to national scale, and the critical dependencies and go/no-go gates.
Section 10 · Business Plan
Implementation Roadmap
The roadmap overview, phase-by-phase milestones from setup to national scale, and the critical dependencies and go/no-go gates.
10.1 Roadmap Overview
The implementation roadmap covers the 36-month period from financial
close through achievement of national footprint and exit readiness. The
plan is sequenced into six phases, each with specific milestones,
critical dependencies, and go/no-go decision points. The phases are
designed to release capex progressively — approximately R22m in the
first 12 months, R14m in months 13–24, and R9m in months 25–36 —
allowing investors to withhold or redirect follow-on commitments if
operational milestones slip.
10.2 Phase-by-Phase Milestones
Phase 0 — Setup (Months 0–3)
- Company registration and commencement of CIPC & SARS
processes - Capital close: equity and senior debt signed and drawn
- CEO, COO and CFO appointed and onboarded
- Gauteng yard site identified, lease negotiated and fit-out
commenced - First tranche of 10 trucks ordered from OEM partners
Phase 1 — Build (Months 2–8)
- Initial 10 trucks delivered, equipped, branded and on the
road - Driver intake of 14 drivers trained and deployed
- Dispatch technology MVP launched and integrated with
telematics - Provincial operator permits issued for Gauteng
- First insurer SLA signed and production-live
Phase 2 — Gauteng Scale (Months 4–13)
- Second tranche of 15 trucks delivered; Gauteng fleet reaches
25 - Gauteng commercial launch with press and customer events
- Western Cape and KZN yard sites secured and fit-out
commenced - Second major insurer SLA signed
- First fleet-operator contract signed (minimum 200
vehicles)
Phase 3 — Coastal Expansion (Months 12–19)
- Third tranche of 20 trucks delivered; total fleet reaches
45 - Western Cape and KZN operational launches
- Municipal tender won in at least one major metro (JHB, eThekwini
or Cape Town) - AI-enabled dispatch v2 released to production
- Retail mobile app launched to public
Phase 4 — National (Months 20–30)
- Fourth tranche of 30 trucks delivered; national fleet reaches
74 - Eastern Cape and Free State yards operational
- Brand & retail app marketing campaign launched
- National insurer SLA coverage across all Big 5 insurers
Phase 5 — Exit Readiness (Months 28–36)
- Pilot M&A roll-up of one sub-scale provincial
operator - Audit & internal controls upgrade to listed-company
standard - Series B preparation or strategic sale process commenced
- Management succession and bench-strength review
completed
10.3 Critical Dependencies & Go/No-Go Gates
Three formal go/no-go gates govern the release of follow-on capital
and the progression between phases. At each gate, an independent
operational and financial review is conducted, the board receives a
detailed readiness report, and the decision to proceed (or adjust) is
formally ratified.
| Gate | Timing | Pass Criteria | Consequence of Fail |
|---|---|---|---|
| Gate 1 | Month 6 | At least one insurer SLA live; fleet of 10 at >60% utilisation; no material regulatory findings | Pause Phase 1 tranche 2 procurement; operational review |
| Gate 2 | Month 13 | Two insurer SLAs live; Gauteng break-even achieved; Western Cape yard secured | Delay coastal expansion by 3–6 months |
| Gate 3 | Month 25 | National brand established; 3rd and 4th insurer SLAs signed; EBITDA margin >22% | Slow national expansion; focus on unit-economics optimisation |
Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of National Recovery & Mobility Services (NRMS).