Aurum Grill Business Plan — Marketing & Brand Strategy

Section 16 · 17 of 29

Marketing & Brand Strategy

The brand platform — “Bold Flavour. Fast Convenience. African Excellence.” — anchors a marketing strategy built for a digitally native, youth-weighted consumer base and funded in part by the 3% franchise marketing levy.

Marketing channels

Digital marketing

  • TikTok-led product launches and challenges.
  • Instagram influencer collaborations and user-generated content.
  • YouTube brand and product storytelling.
  • Performance-based paid digital acquisition and retargeting.

Community marketing

  • School and youth-sports sponsorships.
  • Community activations at store openings and local events.
  • Local-area marketing playbooks for franchisees.

Loyalty and retention

  • App-based rewards with personalised offers.
  • Points systems and tiered benefits.
  • Gamified engagement to drive frequency and first-party data capture.

StrengthA self-funding, data-compounding marketing model

The 3% marketing levy pools franchisee contributions into a national brand fund, giving Aurum Grill media weight disproportionate to its size while keeping the levy off the Company’s own P&L as a pass-through. Owned digital and loyalty channels convert marketing spend into first-party data that continuously improves targeting efficiency, a compounding advantage over operators reliant on third-party media alone.