Execution of a multi-store, multi-province rollout depends on a management team that blends FMCG-retail operating experience with procurement, logistics, technology and financial discipline. The organisational design scales headcount in step with the store rollout.
10.1 Leadership functions
|
Function |
Mandate |
|---|---|
|
Chief Executive |
Strategy, capital, stakeholder and board leadership |
|
Chief Financial Officer |
Financial control, funding, covenant compliance, investor reporting |
|
Operations Director |
Store rollout, formats, security and shrinkage control |
|
Procurement & Supply Director |
Centralised buying, supplier agreements, pricing |
|
Logistics & Distribution Head |
Hub, fleet and last-mile operations |
|
Technology & Data Head |
POS, ERP, WhatsApp commerce, AI forecasting |
Table 10.1 Core leadership mandates.
10.2 Workforce plan
|
Department |
Employees by Year 5 |
|---|---|
|
Store staff |
180 |
|
Warehouse & logistics |
55 |
|
Sales & marketing |
18 |
|
Technology & operations |
15 |
|
Finance & admin |
12 |
|
Total |
280 |
Table 10.2 Workforce by Year 5.
10.3 Governance
On completion of the raise, the board is expected to comprise executive representation, investor- and development-finance-nominated non-executive directors and an independent chair, with audit and risk oversight appropriate to an institutionally-funded retail platform. Given the cash-intensive nature of the business, financial controls, cash-handling governance and shrinkage reporting will receive particular board attention, supported by quarterly reporting and independent audit.
NoteKey-person and capability risk
As an early-stage business executing an ambitious rollout, TownshipTrade depends heavily on a small senior team and on recruiting capable store and procurement management as it scales. The plan assumes investment in management depth, training pathways and succession. Building this capability ahead of the rollout is a genuine execution risk and a legitimate diligence focus, noted transparently in the risk register (Section 12).