AfricaFlame Flavors — Management and Organisational Structure
AfricaFlame Flavors will employ a lean but experienced management team, scaling staff numbers in line with revenue growth. The organisational structure is designed to ensure clear accountability, operational efficiency, and a strong customer-centric culture.
Section 9 · Business Plan
Management and Organisational Structure
AfricaFlame Flavors will employ a lean but experienced management team, scaling staff numbers in line with revenue growth. The organisational structure is designed to ensure clear accountability, operational efficiency, and a strong customer-centric culture.
9.1 Organisational Chart
AfricaFlame Flavors will employ a lean but experienced management team, scaling staff numbers in line with revenue growth. The organisational structure is designed to ensure clear accountability, operational efficiency, and a strong customer-centric culture.
9.2 Key Management Positions
| Position | Reports To | Key Responsibilities | Year 1 Cost (ZAR) |
|---|---|---|---|
| Managing Director / CEO | Board | Strategy, investor relations, overall P&L | 720,000 |
| Head Chef / Culinary Director | MD | Menu development, kitchen ops, food quality | 540,000 |
| Operations Manager | MD | FOH operations, service delivery, compliance | 420,000 |
| Marketing Manager | MD | Brand, digital, PR, partnerships | 360,000 |
| Finance & Admin Manager | MD | Accounting, payroll, procurement, reporting | 360,000 |
| Sous Chef (x2) | Head Chef | Kitchen production, recipe execution, training | 600,000 |
| Restaurant Supervisors (x2) | Ops Manager | Shift management, guest experience, training | 360,000 |
9.3 Staffing Plan
| Department | Year 1 Staff | Year 2 Staff | Year 3 Staff | Year 5 Staff |
|---|---|---|---|---|
| Management & Admin | 5 | 5 | 6 | 7 |
| Kitchen (Chefs & Prep) | 10 | 12 | 15 | 18 |
| Front of House (Waiters, Host) | 12 | 15 | 18 | 22 |
| Bar & Beverage | 3 | 4 | 5 | 6 |
| Cleaning & Support | 4 | 4 | 5 | 6 |
| Total Headcount | 34 | 40 | 49 | 59 |
| Total Annual Payroll (ZAR M) | 4.92 | 6.10 | 7.85 | 10.20 |
9.4 Training and Development
All employees will undergo a comprehensive 3-week pre-opening training programme covering food preparation standards, service protocols, health and safety, cultural knowledge of African cuisines, and customer experience excellence. Ongoing training includes monthly skills workshops, quarterly performance reviews, and an annual skills development programme aligned with the Skills Development Act and sector SETA requirements. The training investment is budgeted at 2.5% of total payroll annually.
This document contains proprietary and confidential information. Distribution without written consent is prohibited.