AfriServ — Implementation Roadmap & Gantt Chart
The critical milestones, critical-path dependencies and KPI tracking across the phased build-out of the AfriServ platform.
Section 11 · Business Plan
Implementation Roadmap & Gantt Chart
The critical milestones, critical-path dependencies and KPI tracking across the phased build-out of the AfriServ platform.
The first 24 months are the most critical execution window. The Gantt
below schedules every workstream from financial close to full commercial
launch in three provinces, with five board-tracked milestones. Beyond
Month 24, the roadmap shifts to expansion (Section 7) and is governed by
stage-gate criteria rather than fixed dates.
11.1 Critical Milestones
| Milestone | Description | Stage-gate criteria |
|---|---|---|
| M3 | Capital deployed; executive team in place | Funding closed; CEO, CFO, COO appointed; legal entities set up |
| M9 | First DC operational (Gauteng) | DC fitted out; refrigeration commissioned; ERP cut-over complete |
| M12 | B2B e-commerce platform live | Customer-facing portal in production; first 50 customers onboarded |
| M14 | Cape Town DC operational | Second region live; cross-DC inventory transfer working |
| M16 | Soft launch (Gauteng) with anchor customers | Five anchor accounts trading at full volume |
| M18 | Full commercial launch (3 provinces) | All three DCs at full operating tempo; 250+ active customers |
| M24 | Phase 1 complete; Phase 2 scoping initiated | Year-2 revenue run-rate ZAR 1.48 bn; SADC market scan complete |
11.2 Critical Path Dependencies
Three dependencies sit on the critical path and receive
disproportionate management attention:
- Property → DC fit-out → Go-live. Site selection
completed by Month 3 (Gauteng) and Month 5 (CT, KZN). Lease execution
within 30 days. Fit-out partner pre-selected during diligence. - ERP go-live → operational launch. ERP data
migration must be complete before customer-facing operations begin.
Six-month implementation window with parallel-run for 30 days. - Anchor contracts → revenue ramp. Five anchor
contracts targeted by Month 14; without these, Year-1 revenue tracks
below plan. Contract negotiation begins in Month 4.
11.3 KPI Tracking
From Month 1, the following KPIs are reported monthly to the board
and quarterly to investors. Variance to plan triggers a structured
corrective-action review.
- Capital deployment vs plan (ZAR cumulative)
- DC fit-out progress (% complete by milestone)
- Active customer count and revenue per active customer
- OTIF, cold-chain breach incidents, customer complaints
- Cash burn vs budget; days of liquidity
- Headcount vs plan (by function)
Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of AfriServ (Pty) Ltd.