Aurelia Healthcare — Technology, Digital Health & Innovation

The digital-health strategy, the core technology architecture, the innovation roadmap and the cybersecurity and data-protection framework.

Aurelia Healthcare Business PlanSection 6 › Technology, Digital Health & Innovation

Section 6 · Business Plan

Technology, Digital Health & Innovation

The digital-health strategy, the core technology architecture, the innovation roadmap and the cybersecurity and data-protection framework.

6.1 Digital Health Strategy

Technology is not a support function within Aurelia — it is the
principal source of structural cost advantage, clinical differentiation,
and patient experience leadership over the duration of the investment
horizon. The Group will invest USD 18 million across the project
lifecycle in core digital infrastructure, deployed as a single
integrated platform from inception rather than retrofitted into legacy
systems (the principal constraint observed at established
competitors).

6.2 Core Technology Architecture

Layer Platform Capability
Electronic Medical Record Epic Sky / Oracle Cerner Single longitudinal patient record across all sites
Revenue Cycle Management Integrated with EMR Automated coding, claim submission, denial management
Patient Engagement AurelaConnect (proprietary) Booking, telehealth, prescription refill, results, payments
AI Diagnostic Radiology aidoc / Rapid AI Stroke, PE, ICH, fracture, breast screening triage
Bed & Theatre Management Predictive AI overlay Real-time capacity, demand forecasting, surgical scheduling
Clinical Decision Support UpToDate / FirstRand Order sets, pathway compliance, drug interaction
Data Warehouse & Analytics Snowflake / Tableau Operational, clinical, financial dashboards
Cybersecurity Microsoft Defender / SOC 24/7 SOC, ransomware shields, identity management
IoT & Smart Hospital Various Asset tracking, environmental monitoring, smart rooms
Telemedicine Platform Integrated Specialist consult, follow-up, chronic monitoring

6.3 Innovation Roadmap

  • Years 1–2: EMR deployment, AI radiology
    activation, patient portal launch, RCM automation.
  • Years 3–4: Predictive bed management, sepsis
    early-warning, robotic surgery programme expansion, telemedicine
    scaling.
  • Years 5–6: Chronic-disease remote monitoring at
    scale, AI-augmented pathology, genomics-guided oncology.
  • Years 7–10: Population health analytics,
    value-based contracting platform, ambient clinical documentation,
    predictive readmission models.

6.4 Cybersecurity & Data Protection

Healthcare is the most-targeted sector for ransomware globally.
Aurelia’s cybersecurity posture is engineered to a tier-one
financial-institution standard, including: 24/7 Security Operations
Centre (SOC), endpoint detection & response (EDR) on all clinical
and administrative endpoints, network segmentation between clinical,
administrative, and IoT networks, immutable cloud backups with
point-in-time recovery, multi-factor authentication on all user
accounts, regular red-team and penetration testing, and POPIA-compliant
data governance. Cyber-insurance with a USD 50 million limit is budgeted
from year of opening.

Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of Aurelia Healthcare Holdings (Pty) Ltd.