Urban Bean Café — Management Team

The success of any hospitality venture depends critically on the calibre and experience of its management team. Urban Bean Café will assemble a lean but highly capable leadership team with deep expertise across the key functional areas of the business.

Urban Bean Café (Pty) Ltd Business PlanSection 14 › Management Team

Section 14 · Business Plan

Management Team

The success of any hospitality venture depends critically on the calibre and experience of its management team. Urban Bean Café will assemble a lean but highly capable leadership team with deep expertise across the key functional areas of the business.

The success of any hospitality venture depends critically on the calibre and experience of its management team. Urban Bean Café will assemble a lean but highly capable leadership team with deep expertise across the key functional areas of the business.

14.1 Key Positions

Chief Executive Officer / Founder: Responsible for
overall strategic direction, investor relations, brand development, and
expansion planning. Required qualifications: 5+ years in food and
beverage management, proven entrepreneurial track record, strong
financial literacy.
General Manager: Responsible for day-to-day
operations of the flagship location, including P&L management, staff
supervision, quality control, and customer experience. Required
qualifications: 3+ years managing a high-volume café or restaurant,
hospitality diploma or equivalent.
Head of Coffee / Head Barista: Responsible for the
coffee programme, including sourcing, roasting partnerships, menu
development, and barista training. Required qualifications:
SCA-certified (minimum Intermediate), 3+ years as head barista in a
specialty coffee environment.
Head Chef: Responsible for menu development, food
cost management, kitchen operations, and HACCP compliance. Required
qualifications: Culinary diploma, 5+ years in a commercial kitchen
environment, experience with café/casual dining concepts.

14.2 Advisory Board

An advisory board of 3–4 non-executive advisors will be constituted to provide strategic guidance in areas including finance and investment (CA or CFA-qualified professional), legal and regulatory compliance (commercial attorney with hospitality sector experience), marketing and brand strategy (digital marketing specialist with consumer brand experience), and franchising and multi-unit operations (experienced franchisor or franchise consultant).

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