Sparkle Lane Business Plan — Appendix D: Risk Register

Detailed risk register scoring likelihood and impact across market, operational, regulatory and financial risks with mitigations.

Appendix D: Risk Register

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Risk

Likelihood

Impact

Mitigation

Owner

Wet weather reducing walk-in volume

High

Very High

The subscription base supplies 42.3% of Year 5 revenue and is billed regardless. Cash held through winter. 15% below plan takes EBITDA from R1.36m to R530 000.

Founder

Zoning refusal or unsuitable drainage

Medium

Very High

Conditional lease subject to written zoning and water approval. Confirmed before every site as a gate condition. Both are binary and knowable in advance.

Founder

Labour cost and quality

High

High

Rostering to the demand curve; throughput per washer tracked weekly; detailing technicians trained internally; site manager given a path to the next site.

Site manager

Subscriber displacement at peak

Medium

High

Per-site member cap of roughly 380, set and enforced. Reviewed against peak-hour utilisation quarterly.

Founder

Recycling rate falling below the municipal minimum

Low

Very High

Verified at commissioning and monitored monthly. Below 50% the site may not use municipal water at all.

Site manager

Regulatory divergence between municipalities

Medium

Medium

Each new site’s permit process treated as a fresh exercise; R125 000 of professional fees in each site’s capital budget.

Founder

Debt service cover below the gate

Medium

High

Cover is 0.83x in Year 4 and 1.46x in Year 5. The gate defers site three rather than breaching it.

Board

Damage to a customer vehicle

Medium

High

Cover for vehicles in the operator’s custody from Year 1. A single uninsured claim would consume a quarter’s site EBITDA.

Site manager

Water tariff increases

High

Low

Recycling at 74% makes water 2.4% of revenue. A 20% tariff shock moves EBITDA by R33 000.

Founder

Staff turnover among detailing technicians

High

Medium

Trained internally, paid above the informal alternative, given the highest-margin work. Losing two in a quarter costs more than any overhead line.

Site manager

Rent above the site selection ceiling

Medium

Medium

Modelled at 20.8% of mature revenue against a 20% ceiling. Negotiated at lease, with the landlord allowance as part of the package.

Founder

Growth equity not raised at Year 3

Medium

High

Conversations begin in Year 2 with a full year of site-one trading data, a verified recycling rate and 200 subscribers.

Board