Sparkle Lane Business Plan — Key Performance Indicators

The throughput, subscriber, water and margin indicators monitored weekly, with the thresholds that trigger action.

Key Performance Indicators

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The following are reported monthly. The first four govern revenue, the next two govern the licence to trade, and the last four govern whether the business makes money doing it.

Indicator

Definition

Target

Why it matters

Cars per day per site

Vehicles washed ÷ trading days

66 at maturity

Break-even is 50; the gap is the weather buffer

Blended revenue per car

Total revenue ÷ cars washed

R127 at maturity

Mix, not list price; the basic wash alone does not carry the site

Subscribers per site

Active members at month end

Capped, not maximised

Each member occupies a bay 2.6 times a month

Subscription share of revenue

Subscription income ÷ total revenue

42.3% by Year 5

The floor beneath a weather-dependent business

Litres per car

Water drawn ÷ cars washed

40 litres by Year 5

The Cape Town by-law requires at least 50% recycling

Recycling rate

Water recycled ÷ water used

74% by Year 5

Compliance first; the saving is secondary

Labour as a share of revenue

Site labour ÷ site revenue

Below 32%

The largest cost in the business by a wide margin

Throughput per washer

Cars washed ÷ washer shifts

Tracked weekly

Rostering to the demand curve, not to the clock

Site-level EBITDA margin

Site EBITDA ÷ site revenue

Above 28% before a new build

A gate condition at every stage

Debt service cover

EBITDA ÷ interest and capital repayments

Above 1.30x before site three

The Year 5 gate condition

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