Ascend Strength & Conditioning Business Plan — Implementation Roadmap

The phases from fit-out to third studio, critical dependencies, conditions precedent to drawdown and the gate at each stage.

Implementation Roadmap

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  • 14.1 Development programme
  • 14.2 Critical dependencies
  • 14.3 Conditions precedent to drawdown
Implementation roadmap — prove retention before you build capacity
Figure 25. Implementation roadmap — prove retention before you build capacity.

14.1 Development programme

Phase

Months

Activities

Gate

1. Build

1 to 4

Register the company; secure premises with parking and correct zoning; fit out two studios, change rooms and reception; install equipment, systems and backup power; recruit and certify the first coaching team

Premises complete; five coaches contracted and certified

2. Pre-sell

3 to 5

Recruit founding members before opening at a launch rate; run free community sessions; build the timetable around confirmed demand rather than assumption

150 founding members signed before day one

3. Open and onboard

5 to 12

Open two studios; implement the six-week onboarding programme; measure attendance weekly by member; begin corporate wellness outreach

Members above 330; churn trending below 8%

4. Prove retention

Year 2

Drive churn below 7%; build personal training; secure the first two corporate contracts; publish cohort retention internally each month

Positive EBITDA; churn below 7%

5. Expand capacity

Year 3

Build the third studio; grow toward 590 members; commence full debt service

Positive net profit; third studio trading

6. Optimise the annuity

Years 4 to 5

Fill to capacity; drive churn to 4.5%; grow price, personal training and corporate rather than member count; evaluate a second site on proven retention

Churn at or below 4.5%; second site assessed

14.2 Critical dependencies

Dependency

What it gates

Why it cannot be accelerated

Premises with parking and correct zoning

Everything

A fitness facility has specific zoning and parking conditions. Fit-out on non-compliant premises is lost entirely

Head coach appointed

The product

Programming and coaching standards are what the member is paying eight times the discounted big-box price for

Studio manager appointed

Churn

The attendance review, the retention interventions and the timetable all sit here. One point of churn is worth R1 764 194

Five coaches contracted and certified

Opening

Qualification and current first aid certification are insurability conditions, not administrative steps

150 founding members signed

Opening

A class of three is worse than no class. An empty timetable in the first weeks is self-reinforcing

Compliant membership contracts

Founding member recruitment

Members are signed during fit-out. A non-compliant contract signed by 150 members is 150 contracts to redo

Churn below 7% demonstrated

The third studio

Expanding at high churn builds a larger treadmill. R1 716 200 of capital rides on this

Churn at or below 4.5% sustained

Any second site

Retention must be proven over a full year before the format is replicated

14.3 Conditions precedent to drawdown