Bureau Veritas

The independent body that audits SAMBRA grading under the National Auto Body Repair Grading Programme, on a two-year certification cycle.

Floor position

A physical space a vehicle occupies for the whole time it is in the shop. Positions divided by cycle time gives one of the two capacity ceilings, and the lower one in every year of this plan.

Key-to-key cycle time

Days from vehicle received to vehicle released. The most valuable operating lever in the business: 13.0 days to 9.0 days adds 258 vehicles and R3.56 million of EBITDA on identical capital.

merSETA

The Manufacturing, Engineering and Related Services SETA. Approved training centres for the trade fell from around thirty to twelve following the shift to occupational qualifications on 1 July 2024.

MIBCO

The Motor Industry Bargaining Council, which sets wages and benefits for the sector collectively.

Non-structural repairer

A SAMBRA grading permitting repair and replacement of bolt-on panels — bumpers, fenders, bonnets, valances, spoilers — and paintless dent removal.

Manufacturer approval

A separate qualification per marque, with its own equipment, training and facility requirements. SAMBRA accreditation does not confer it for any marque other than Mazda, and it is required for in-warranty accident work.

Panel listing

A shop’s place on an insurer’s approved repairer panel. Each insurer accredits separately against its own published standards, and each listing is a separate commercial relationship.

SAMBRA

The South African Motor Body Repairers’ Association, a constituent association of the RMI representing almost 1 000 businesses whose members repair over 80 per cent of all insured repair claims.

Section 20 limitation

The South African rule capping the set-off of assessed losses at the higher of R1 million or 80% of taxable income in any year.

Structural repairer

A SAMBRA grading permitting all structural and non-structural repairs to passenger and light commercial vehicles. The grading this plan targets.

Supplementary claim

Additional work discovered after the first estimate, requiring separate insurer authorisation. The single largest source of cycle-time delay, and the reason the plan strips before it assesses.

Vehicle Damage Quantifier

The occupational certificate (SAQA ID 99507) developed with merSETA for the more than 4 000 estimators and assessors who previously worked without a formal qualification.