Velocity Auto Restore — Services Portfolio

The services portfolio — collision repairs, panel beating, spray painting and refinishing, paintless dent repair, smart repairs, fleet and insurance repairs and detailing — with the service economics and the Year-5 revenue streams.

Velocity Auto Restore Business PlanSection 6 › Services Portfolio

Section 6 · Business Plan

Services Portfolio

The services portfolio — collision repairs, panel beating, spray painting and refinishing, paintless dent repair, smart repairs, fleet and insurance repairs and detailing — with the service economics and the Year-5 revenue streams.

Velocity offers an integrated portfolio spanning structural collision
repair through to high-margin cosmetic and detailing services. This
breadth allows the group to capture the full value of each customer
relationship, balance margin across channels, and maximise utilisation
of capital-intensive equipment.

6.1 Collision Repairs

Core structural and accident repair, including major accident repair,
structural restoration, chassis alignment, welding and panel
replacement. This is the highest-volume, insurer-funded service and the
foundation of the business.

6.2 Panel Beating

Body restoration and reshaping of damaged panels to OEM contours — a
core skilled trade central to all collision work.

6.3 Spray Painting & Refinishing

Full resprays, spot repairs, OEM colour matching and clear-coat
restoration performed in controlled spray booths using calibrated
paint-mixing systems. Colour accuracy and finish quality are critical
quality differentiators and warranty drivers.

6.4 Paintless Dent Repair (PDR)

Fast, high-margin repair of minor dents without repainting. PDR
offers attractive economics, quick turnaround and strong appeal to both
insurers (lower claim cost) and cash customers.

6.5 Smart Repairs

Minor cosmetic repairs — bumper scuffs, scratch removal and rim
restoration — targeted primarily at the large uninsured and
resale-preparation market. High margin, low capital intensity and rapid
turnaround.

6.6 Fleet Services

Fleet maintenance and accident-repair contracts for logistics
companies, rental fleets, mining operators and corporate fleets. Fleet
work provides recurring, contracted, high-value volume with predictable
scheduling that smooths bay utilisation.

6.7 Insurance Repairs

Dedicated insurer-approved repair channels with digital claim
integration, providing the stable directed-volume backbone of the
business.

6.8 Vehicle Detailing & Refinishing

Premium detailing and resale-preparation services that extend the
customer relationship and capture additional margin, particularly in the
active South African used-vehicle market.

6.9 Service Economics Summary

Service line Capital intensity Margin profile Primary channel
Collision repair High Moderate Insurance / fleet
Panel beating Moderate Moderate Insurance / private
Spray painting High Moderate–High All channels
Paintless dent repair Low High Insurance / private
Smart repairs Low High Private / cash
Fleet services Moderate Moderate (volume) Fleet / B2B
Detailing & refinishing Low High Private / resale

Table 6.1 — Indicative economics by service line.

6.10 Revenue Streams by Year 5

Revenue stream Contribution by Year 5
Insurance repairs 48%
Private repairs 22%
Fleet contracts 18%
Smart repairs 7%
Detailing services 5%

Table 6.2 — Projected Year 5 revenue contribution by stream (see
Figure 1.1).

Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of Velocity Auto Restore Group (Pty) Ltd.