VisionCare Eye Clinic Business Plan › Section 8 › Implementation Roadmap & Milestones

VisionCare’s implementation plan spans a 36-month horizon from
project inception (Month 0) to full Phase 2 operations and the launch of
a second site (Month 36). The plan is organised in five phases with
explicit dependencies, resource allocations, and measurable milestones.
The Gantt chart below visualises the sequence and duration of all
critical-path activities.

Figure 9

8.1 Phase 1 — Foundation (Months 0–3)

The foundation phase establishes the legal, financial, and regulatory
scaffolding required before any physical build-out can commence.

• Month 0: Incorporate VisionCare Eye Clinic (Pty)
  Ltd; open business banking; register with SARS for income tax, VAT,
  PAYE, and UIF.
• Months 0–2: HPCSA practice registrations for
  each clinical professional; application for facility and practitioner
  practice code numbers through PCNS.
• Months 0–3: Finalise capital raising — equity
  subscription agreements with investor(s), debt facility agreement with
  banking partner, disbursement into project bank account.
• Months 1–3: Premises identification,
  commercial-lease negotiation, and signature of a five-year lease with
  tenant-improvement allowance and option to renew.

Phase 1 Critical Dependencies & Risks

HPCSA practice registration timelines are historically unpredictable.
Mitigation: all applications are submitted in parallel in Month 0, with
a buffer of eight weeks built into the sequence before Phase 2
commencement. Capital raising depends on investor subscription; the
lease commitment in Month 3 is conditional upon capital
availability.

8.2 Phase 2 — Build-Out (Months 3–8)

• Months 3–5: Architectural and interior design
  finalised against clinical-flow requirements; construction tender
  issued; contractor appointed.
• Months 3–5: Equipment procurement process —
  global vendor RFPs issued, orders placed with 12–16 week delivery lead
  times for large-ticket items (OCT, phacoemulsification unit).
• Months 4–6: EMR and practice-management system
  implementation, including integration with diagnostic devices via DICOM
  and real-time medical-scheme claim switching.
• Months 5–7: Recruitment and on-boarding of
  clinical staff: optometrists, nurses, dispensing optician, and support
  staff. Medical-scheme contracting applications submitted in
  parallel.

8.3 Phase 3 — Launch Preparation (Months 6–9)

• Months 6–8: Staff training and
  standard-operating-procedure rollout across all clinical pathways and
  administrative workflows; dry-run patient journey simulations.
• Months 5–8: Marketing campaign — website launch,
  Google Business Profile, initial content publication, pre-booking drive
  targeting 500 patients in the opening month.
• Month 9: Grand opening event; soft-launch Month
  7 (invited patients only) followed by commercial opening in Month
  9.

8.4 Phase 4 — Operations & Ramp (Months 9–24)

• Months 9–24: Revenue ramp-up from ~300 patients
  in Month 9 to ~900 patients/month by Month 24, driven by scheme-network
  listings, referral-channel activation, and local marketing.
• Months 9–15: Corporate contract sign-up
  programme — target of 8 signed corporate clients by Month 18,
  contributing R1.1 million annualised revenue.
• Month 20 (Base Case): EBITDA break-even
  milestone achieved. From this point forward the Company is self-funding
  and no further external capital is required for Phase 1
  operations.

8.5 Phase 5 — Expansion (Months 15–36)

• Months 15–21: Phase 2 planning — recruitment of
  Chief Medical Officer / lead ophthalmologist; surgical theatre design
  and compliance certification preparation.
• Months 20–24: Surgical suite construction,
  theatre commissioning, and Department of Health inspection.
• Month 24: Ophthalmology service launch —
  cataract surgery and minor procedures operational.
• Months 30–34: Second-site feasibility study and
  site selection; capital-raising for expansion (may leverage Phase 1 cash
  flow plus modest new debt).
• Month 36: Second branch opens, commencing the
  multi-site phase of the business.

8.6 Key Milestones & KPI Dashboard

Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of VisionCare Eye Clinic (Pty) Ltd.