RenaCare Dialysis Clinic — Implementation Roadmap
The phased implementation roadmap and key milestones from licensing and site build-out to commissioning and steady-state operations.
Section 12 · Business Plan
Implementation Roadmap
The phased implementation roadmap and key milestones from licensing and site build-out to commissioning and steady-state operations.
12.1 Four-Phase Implementation Approach
Renacare’s implementation follows four clearly delineated phases over
26 months from project kick-off to full clinic operations. The Gantt
chart below visualises all fifteen critical milestones and their
dependencies. Detailed activity schedules, ownership assignments and key
performance indicators are captured in the master project plan
maintained by the Managing Director and reviewed bi-weekly with the
Board.
12.2 Phase 1 — Pre-Build (Months 1–6)
Phase 1 establishes the legal, regulatory and capital foundations of
the business. The Managing Director leads this phase, supported by legal
and financial advisors. Critical dependencies include completion of
funding close (which gates site lease signature and equipment orders)
and commencement of regulatory licensing (which sits on the critical
path for clinic commissioning).
| # | Milestone | Timing | Owner |
|---|---|---|---|
| 1 | Company incorporation & governance setup | M1 – M2 | Managing Director |
| 2 | Site identification & lease negotiations | M2 – M4 | MD + External advisor |
| 3 | Regulatory licensing (DOH, HPCSA, SANC) | M3 – M7 | Business Dev & Compliance |
| 4 | Funding close (debt + equity) | M3 – M5 | MD + CFO |
| 5 | Architectural & clinical design | M4 – M6 | MD + Medical Director |
12.3 Phase 2 — Build & Procurement (Months 6–13)
Phase 2 delivers the physical clinic and its core human and
information-technology infrastructure. This is the most
capital-intensive phase of the implementation, accounting for
approximately 85% of total CAPEX. The Medical Director joins the project
team on a full-time basis from month 6, assuming accountability for
clinical design, protocol development and medical aid DSP
engagement.
| # | Milestone | Timing | Owner |
|---|---|---|---|
| 6 | Construction & leasehold improvements | M6 – M10 | Project manager (external) |
| 7 | Equipment procurement (dialysis machines, RO) | M7 – M9 | MD + Medical Director |
| 8 | IT systems & EMR implementation | M9 – M10 | IT & EMR Administrator |
| 9 | Staff recruitment & dialysis training | M8 – M11 | Head of Nursing |
| 10 | Medical aid DSP accreditation (Discovery etc.) | M7 – M12 | Business Dev & Compliance |
| 11 | Water quality commissioning & AAMI validation | M11 | Medical Director |
12.4 Phase 3 — Operations & Ramp (Months 12–24)
Phase 3 transitions the business from project mode to operating mode.
The soft launch is deliberately staged — beginning with 10 stations and
a restricted patient intake — to allow operational processes, clinical
protocols and medical-aid billing to be validated under real conditions
before full capacity commissioning.
| # | Milestone | Timing | Owner |
|---|---|---|---|
| 12 | Soft launch (10 stations, limited patient intake) | M12 – M13 | Head of Nursing |
| 13 | Full operations commissioning (all 20 stations) | M14 – M15 | MD + Head of Nursing |
| 14 | Utilisation ramp & referral network build-out | M15 – M24 | MD + Medical Director |
12.5 Phase 4 — Expansion (Months 23–26)
Phase 4 begins the evaluation of the second clinic. Site scouting,
catchment analysis and funding discussions for the Phase 2 site will
commence while the flagship clinic is still ramping, allowing Renacare
to leverage operational learnings and emerging financial performance in
both Phase 2 site selection and Phase 2 funding conversations.
| # | Milestone | Timing | Owner |
|---|---|---|---|
| 15 | Evaluation & Phase 2 site planning | M23 – M26 | MD + Board |
12.6 Critical Path & Dependencies
The critical path for project delivery runs through the following
sequential dependencies: funding close → site lease signature →
architectural design → construction → equipment installation →
commissioning → soft launch. Any delay in an earlier critical-path
milestone cascades to later milestones. The Gantt schedule incorporates
30 to 60 days of buffer in non-critical-path activities, but the
critical path itself is tightly scheduled and will require active
management attention. The medical aid DSP accreditation is not on the
critical path for clinic commissioning but is on the critical path for
commercial ramp — a clinic can be clinically ready without being
commercially viable.
12.7 Key Performance Indicators
The Managing Director will report monthly to the Board against a
fixed dashboard of key performance indicators. During implementation the
dashboard emphasises programme and CAPEX adherence; during operations it
emphasises clinical quality and financial performance.
| KPI | Phase | Target (Y1 end) | Target (Y5) |
|---|---|---|---|
| Milestones on-time rate | Implementation | ≥ 90% | n/a |
| CAPEX vs budget variance | Implementation | ≤ 5% | n/a |
| DSP networks accredited | Commercial | 3 | 6 |
| Station utilisation | Operations | 50% | 92% |
| Active chronic dialysis patients | Operations | 75 | 150 |
| EBITDA margin | Financial | 10% | 38.8% |
| Debt-service coverage ratio | Financial | 0.74x | 6.70x |
| Clinical KPI dashboard score | Clinical | ≥ 75/100 | ≥ 90/100 |
| Patient NPS | Clinical / Brand | ≥ 55 | ≥ 70 |
| Referrer active rate | Commercial | ≥ 60% | ≥ 80% |
Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of RenaCare Dialysis Clinic (Pty) Ltd.