LumaVida Women’s Health Institute Business Plan — Management & Governance

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Section 12 · 13 of 21

Management & Governance

Executing a national women’s-health rollout demands deep clinical, healthcare-operations, financial and commercial leadership, supported by a governance framework appropriate to a regulated healthcare business and to institutional and development-finance investors.

Leadership structure

Role

Mandate

Chief Executive Officer

Strategy, funding, brand & medical-aid relationships

Chief Medical / Clinical Officer

Clinical governance, protocols, quality & specialist leadership

Chief Operating Officer

Rollout, clinic operations, hospital partnerships & procurement

Chief Financial Officer

Finance, treasury, revenue-cycle & investor reporting

Head of People & Recruitment

Specialist recruitment & retention — a board-level priority

Head of Technology & Digital

LumaVida App, EMR, membership platform & data

Governance framework

A board with independent representation oversees management through clinical-governance, audit-and-risk, and social-and-ethics committees. The framework covers patient safety and clinical quality, HPCSA and regulatory compliance, medical-aid and billing integrity, data privacy, B-BBEE, and the covenant and reporting obligations attached to the funding. Given the centrality of specialist recruitment, people and clinical leadership are elevated to board-level priorities.

Committee

Mandate

Cadence

Board

Strategy, capital, rollout, appointments

Quarterly

Clinical governance

Credentialing, outcomes, patient safety

Quarterly

Audit & risk

Controls, billing integrity, covenants, liquidity

Quarterly

Social & ethics

Access, B-BBEE, data privacy, community

Half-yearly