Kyalami Surface Business Plan — Business Model
Why the installer hour is the unit of production, and how utilisation and job mix drive contribution.
Section 11 of 31
Business Model
Jump to section
- i. Important Notice and Basis of Preparation
- 1. Executive Summary
- 2. Investment Thesis
- 3. Company and Business Overview
- 4. Problem, Customer Need and Value Proposition
- 5. Products and Services
- 6. Industry Analysis
- 7. Market Analysis
- 8. Customer Analysis
- 9. Competitive Landscape
- 10. Business Model
- 11. Go-to-Market Strategy
- 12. Operating Model
- 13. Management and Organisation
- 14. Strategic Plan
- 15. SWOT Analysis
- 16. Risk Analysis
- 17. ESG and Sustainability
- 18. Implementation Roadmap
- 19. Financial Plan: Assumptions
- 20. Projected Income Statement
- 21. Projected Balance Sheet
- 22. Projected Cash Flow
- 23. Capital Expenditure and Working Capital
- 24. Funding Requirement and Structure
- 25. Break-even Analysis
- 26. Investment Case and Returns
- 27. Sensitivity and Scenario Analysis
- 28. Key Performance Indicators and Management Dashboard
- 29. Conclusion
- 30. Appendices
Capital buys installation capacity; capacity converts to revenue only through utilisation; utilisation converts to cash through a favourably structured working capital cycle.
The conversion chain from capital to investor return runs as follows, and every link is modelled explicitly in Section 19:
- Capital funds a controlled installation facility, plotter and pattern software, tooling and the recruitment and certification of installers.
- Installers generate a fixed monthly stock of installer-hours, 187 gross hours per FTE per month.
- Utilisation converts gross hours to billable hours. This is the single controlling variable.
- Billable hours are allocated across the service mix and priced, producing revenue.
- Film, consumables, installer payroll and a rework provision are deducted to produce gross profit of 59.8% at maturity.
- Studio and head-office overhead, marketing, commission and card fees are deducted to produce EBITDA of 20.5%.
- Customer deposits and card settlement fund a large part of the film inventory cycle, so EBITDA converts to operating cash at a high rate once the business is past its ramp.
- Operating cash amortises the debt, funds maintenance capital expenditure and, from Year 4, supports a dividend. Residual value is realised on exit.
Business model canvas
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Key partners
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Key activities
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Key resources
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Cost structure
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Revenue streams
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Customer relationships
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Installer payroll is charged to cost of sales in full rather than to overhead. This is deliberate: it means gross margin visibly compresses when utilisation falls, which is the economic reality of the business.