Khanya Cold Chain Business Plan — Key Performance Indicators

The occupancy, energy intensity, temperature compliance and cash indicators monitored monthly, with intervention thresholds.

Key Performance Indicators

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The following are the operating measures on which this business should be managed. Three of them, pallet occupancy, storage revenue per occupied pallet week and debt service cover, carry more information about whether the plan is holding than any revenue figure, because revenue rises with handling volume whether or not the building is filling.

Indicator

Definition

Target

Why it matters

Average pallet occupancy

Occupied positions ÷ 4 500

Above 63.9% in Year 3

Break-even including debt service. The single measure that decides the business

Storage revenue per occupied pallet week

Storage revenue ÷ occupied pallets ÷ 52

R240 by Year 5

Rate discipline; anchor discounts erode it permanently

Blended electricity rate

Electricity cost ÷ kWh consumed

Below the Megaflex weighted average

The load-shifting discipline in one number

Solar share of consumption

Solar kWh ÷ total kWh

34% from Year 2

The array is sized for self-consumption, not export

Electricity as a share of cold store revenue

Electricity ÷ cold store revenue

Below 6.5%

Against 11.0% for a naive operator on the same tariff

Fleet utilisation

Revenue km ÷ total km

Above 75%

Below this the fleet loses money; it is a signal to stop adding vehicles

Debt service cover

EBITDA ÷ interest and capital

Above 1.30x from Year 3

0.22x in Year 1 and 1.15x in Year 2, both below covenant

Debtor days

Trade receivables ÷ revenue × 365

Below 47 days

Cold storage customers are large and slow-paying

Temperature excursion events

Excursions outside the documented tolerance band

Zero

A sustained excursion can generate a claim larger than a year of EBITDA

Customer concentration

Largest customer ÷ occupied positions

Below 20% from Year 3

Anchor tenancy creates dependence on a small number of counterparties