Midrand Compute Distribution Business Plan — Management and Organisation

The management and operating establishment, and the capabilities a distribution platform must hold in-house.

Section 13 of 25

Management and Organisation

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A lean, functional organisation that grows with revenue — 22 people in Year 1, ~50 by Year 5 — not a bureaucracy ahead of demand.

Target organisation

Function

Y1 heads

Mandate

Executive / MD

2

Strategy, supplier and investor relationships, capital

Sales & channel

6

B2B accounts, reseller network, e-commerce, SADC development

Operations & warehouse

6

Inbound, stock, pick-pack, last-mile, logistics

Technical (config & RMA)

3

Imaging, configuration, quality, repairs/warranty

Finance & credit control

3

Treasury, FX, trade finance, receivables, reporting

Procurement & compliance

2

Sourcing, import compliance, customs, ITAC/NRCS

Total

22

Scaling to ~50 by Year 5 as volume grows

Table 17. Target organisational structure (Year 1).

Governance. A board with investor representation; monthly management accounts against the KPI dashboard (Section 23); treasury and credit committees given the FX and working-capital exposures. Management incentives are tied to EBITDA and cash conversion, not revenue alone, deliberately, to prevent unprofitable growth.

Hiring plan and cost

Headcount is added just ahead of the volume it serves, not before. The plan grows the team from 22 to ~50 over five years, weighted toward sales and operations as throughput rises, with a fully-loaded average cost per head that reflects a mix of warehouse, technical, commercial and management roles.

Function

Y1

Y2

Y3

Y4

Y5

Executive / management

2

2

3

3

4

Sales & channel

6

8

11

13

15

Operations & warehouse

6

9

12

14

17

Technical (config & RMA)

3

4

5

6

7

Finance & credit control

3

3

4

4

4

Procurement & compliance

2

2

3

3

3

Total headcount

22

30

38

44

50

Personnel cost (R’m)

8.2

11.6

15.4

18.6

22.1

Table 18. Hiring plan and personnel cost (base case). Cost per head is held roughly constant in real terms.

Governance and incentives

  • Board. A board including investor representation and an independent chair, with treasury and credit sub-committees given the FX and working-capital exposures.
  • Reporting. Monthly management accounts against the KPI dashboard (Section 23), with weekly cash, facility-headroom and inventory-ageing flashes.
  • Incentives. Management variable pay is tied to EBITDA and cash conversion, never to revenue alone, so the organisation is structurally discouraged from buying unprofitable or illiquid growth.
  • Key-person resilience. Documented processes and depth in the CFO, procurement and operations roles reduce single-point dependency.