Nexora Capital — Go-To-Market Strategy
The channel architecture and the phased rollout underpinning Nexora's go-to-market strategy.
Section 12 · Business Plan
Go-To-Market Strategy
The channel architecture and the phased rollout underpinning Nexora’s go-to-market strategy.
The GTM design principle is that distribution partnerships and
product-led referral must carry the majority of acquisition by Year 3,
because paid digital channels alone cannot deliver 350,000 customers at
an economic CAC. The plan phases acquisition accordingly.
Channel Architecture
| Channel | Mechanics | Share of FY2031 acquisition | Blended CAC |
|---|---|---|---|
| Digital acquisition | Performance marketing, SEO content, SME webinars | 25% | R4,500 |
| Accounting-firm partnerships | Referral agreements with practices using Xero/Sage | 20% | R1,900 |
| ERP & e-commerce platforms | Embedded finance placements at point of need | 22% | R1,600 |
| SME associations & chambers | Co-branded programmes, procurement-readiness training | 12% | R2,100 |
| Merchant referral programme | Incentivised customer-get-customer mechanics | 21% | R900 |
Phased Rollout
- Phase 1 (M12–M24), South Africa core: Gauteng,
Western Cape, KwaZulu-Natal; pilot cohort of 500 SMEs, then commercial
launch; target 25,000 customers by FY2028. - Phase 2 (M36–M48), Near-region: Botswana,
Namibia, Zambia via partnership-led entry with local sponsor banks;
target 15% of new customers from region by FY2030. - Phase 3 (M48–M60), East Africa: Kenya, Tanzania,
Mozambique; entry contingent on Phase-2 unit economics validating the
multi-country playbook.
Blended CAC declines from R5,800 to R2,300 as partnership channels
scale, while LTV rises from R9,500 to R26,100 on cross-sell depth and
retention. The resulting LTV/CAC expansion from 1.6x to 11.3x is the
plan’s central unit-economics claim; the marketing budget of R70m from
the raise plus reinvested revenue funds the trajectory. A payback period
of under 14 months is achieved from FY2029.
institutional thresholds by design
At 1.6x LTV/CAC and negative EBITDA, FY2027 acquisition destroys
accounting value on a standalone-cohort basis. This is a deliberate
land-grab posture, defensible only if cohort retention and cross-sell
curves realise as modelled. The Company should instrument cohort-level
payback reporting from the first pilot so the board can throttle
acquisition spend against evidence rather than budget.
Confidential — this business plan is provided to prospective investors and lenders for evaluation purposes only and may not be reproduced or distributed without the written consent of Nexora Capital (Pty) Ltd.