Centurion Motor Exchange Business Plan — Business Model

How the dealership earns at a 12.8% gross margin, and why units and stock turn rather than price drive profit.

Section 10 of 28

Business Model

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Capital is converted into returns through stock turn, not through fixed assets

Key partners

  • Banks (finance & floor-plan)
  • Insurer / warranty administrator
  • Classifieds platforms
  • Auction houses & fleet lessors
  • Landlords

Key activities

  • Buying and appraisal
  • Inspection & recon
  • Pricing & listing
  • Selling & F&I
  • Stock control

Value proposition

  • Assured, reconditioned vehicles at market prices
  • Published inspection report
  • 7-day return, 3-month warranty
  • Multi-bank finance

Customer relationships

  • Consultative, fixed-price selling
  • CRM follow-up at 7, 30, 90 days
  • Trade-up offers at 36 months

Customer segments

  • Young professionals
  • Families
  • SMEs & tradespeople
  • Cash & upgrade buyers

Key resources

  • Two leased sites
  • Floor-plan facility
  • Experienced buyers & F&I staff
  • DMS and pricing data

Channels

  • Classifieds & website
  • Social & WhatsApp
  • Forecourt walk-ins
  • Referrals

Cost structure

  • Vehicle cost (c. 86% of retail price)
  • Recon & goodwill
  • Payroll & commissions
  • Rent, marketing, floor-plan interest

Revenue streams

  • Retail vehicle sales (c. 90% of revenue)
  • Finance commission, value-added products and documentation fees (c. 3% of revenue, c. 26% of gross profit)
  • Wholesale disposals (c. 6% of revenue, loss-making)

Table 10.1: From capital to investor returns, FY32 base case

Stage

Measure

FY32 value

Capital

Equity + term debt + asset finance raised

R39.5m

Assets and capabilities

Net PPE + vehicle inventory at year-end

R9.8m + R51.4m

Products

Retail units sold

1,465

Customers

Retail customers (incl. repeat and referral)

1,465 a year

Revenue

Total revenue

R473.7m

EBITDA

After floor-plan interest

R15.4m (3.3%)

Cash flow

Operating cash flow after tax and working capital

R9.2m

Investor returns

Investor share of exit equity at 5.0x EBITDA

R47.8m (1.99x, 18.0% IRR)

1: Unit economics per retailed vehicle, FY29
Figure 1. 1: Unit economics per retailed vehicle, FY29

Two features define the model. First, gross profit per unit, not revenue, is the operating currency: revenue rises with vehicle prices, but the business earns about R36.4k per car regardless of whether the car costs R180,000 or R320,000. Second, each rand of inventory is 80% bank-funded and turns about eight times a year, so a modest equity contribution to stock supports a large revenue base; the flip side is that stock that stops turning consumes equity quickly.